Cancellations

Please alert Hope Air immediately if you need to change or cancel your flights/hotel booking. All cancellations must be made through Hope Air and not the airline/hotel. Contact us at info@hopeair.ca or 1-877-346-HOPE (4673). 

Unfortunately, we cannot make same-day flight changes. We suggest you go to the airport and ask the airline if there are seats available on an earlier flight that you can be placed on. Please note: Hope Air is not able to pay for or reimburse any fees for changes to flights that you make yourself with an airline.

Hope Air is not exempt from change/cancellation fees and fare increases from airlines/hotels. If you do not appear for your flight and do not alert Hope Air that you will not be taking your flight, the funds used to purchase your ticket are lost and cannot be recovered.